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SMO-2019-3118/ SAL067-C-009项目-CUSTOMER FEEDBACK SURVEY

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IVRS/IWRS Accuracy

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Related Forms Completion

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Source Management

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Study Understanding

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

Soft Skill Ability to understand customer needs

Unsatisfactory

Acceptable

Satisfactory

Very Satisfactory

N/A

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