Data Entry/ Query Resolving Accuracy
Unsatisfactory
Acceptable
Satisfactory
Very Satisfactory
N/A
Laboratories Sample collection handle/storage/transmittal per protocol
Unsatisfactory
Acceptable
Satisfactory
Very Satisfactory
N/A
Soft Skill Ability to understand customer needs
Unsatisfactory
Acceptable
Satisfactory
Very Satisfactory
N/A
Proactive ability Ability to solve problems to cope with unexpected situations in a timely manner
Unsatisfactory
Acceptable
Satisfactory
Very Satisfactory
N/A